Thermostat help

[Nestnoob1]

 

 

 

Hi guys maybe someone can help, I have an electric central York with a electric heating heat strip heat pump. But I’m getting cold air when on heater , not sure what’s wrong I have attached some pictures. Left it for a few hours and never heated up the house, also had to turn off by beaker after I finally gave up and set it to off it was still on after maybe 20ish minutes. Thanks in advance 

side note: thermostat was installed yesterday so no previous data to compare also heat strip is new; I’m the new home buyer

[Patrick_Caezza]

Can you post a picture of the original thermostat wiring?

Also, can you post a picture of the Nest thermostat base wiring

What is the manufacturer and model number of your HVAC?

[Nestnoob1]

Hi Patrick thanks for chiming in, I was using the regular google nest smart but before I had the electric strip installed. Then I installed the learning nest.
it is a York B1HA060A06

 

[Patrick_Caezza]

@Nestnoob1 

Do you remember how the other one was wired?

Which wires were added when you had the electric strip installed?

What is the Manufacturer and model number of the Electric Heat Strip that was installed?

Was it installed as AUX heat or Emergency heat?

[Nestnoob1]

 

[Nestnoob1]

@Patrick_Caezza 

[Jake]

Hey Nestnoob1,

Thanks for the help Patrick_Caezza.

I wanted to check in and see if you managed to see Patrick_Caezza's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Markjosephp]

Hi Nestnoob1,

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

[Dan_A]

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan