Thanks for posting here in the community forum. I'm sorry to know that you may be having trouble with your Nest thermostat because you've forgotten your password, but don't worry, I'm here to help you.
I'm glad to know that you have taken action on the matter, and we only need a few more steps to unlock your thermostat. In this situation, I'll need to transfer you to a specialist. Please provide this information.
- What model of computer are you using?
- What operating system are you using?
To expedite assistance, please complete the following form. One of our agents will subsequently contact you via email to provide the necessary troubleshooting guidance.
Once you're done, please let me know.
Best regards,
Daniel
