Thermostat is offline

[Aeasare]

The thermostat is offline 

[Aaronjg]

Mine too.  I understand end of life for support but disabling this functioning thermostat seems evil. Time to buy a new smart thermostat, but this time from someone else.

[BillionaireHate]

Get used to the billionaires screwing you every which way they can. Where is our army of Luigis? 

[LeslieOsinoff]

Thermostate is offline. Restarted wifi and rebooted stat. Still off line.

[DeboraJ]

Hi folks,

Thanks for reaching out to the community! I understand that you have been experiencing some issues with your thermostat, specifically that it is showing as offline. Thanks for letting me know that you have already tried some steps. Let me help you with this!

Before we move forward, I need some information to provide you with the most accurate steps:

• What is the make and model of your thermostat?
• Is your thermostat able to find any Wi-Fi networks?
• Where are you located?
• Could you please describe the base plate of your thermostat? Here is a helpful article called “How to tell which Nest thermostat you have” to help you identify it.

Once you provide this information, I will be more than happy to assist you!

Best regards, 

Debora