Thermostat issue

[DP3]

Hi, I keep getting the message on the thermostat itself saying  “Thermostat is restarting, back in a bit” it then shuts off for a minute and then comes back on with the same message so is stuck in a continual cycle of trying to re-set itself. Has anyone else had this problem and is there a fix?

Thanks

DP

[Kbash1307]

Following…ours started doing this yesterday and we cannot figure it out. 

[MelbaDT]

Hey folks, 

Sorry to hear about what's going on with your Nest thermostat and also for the delayed response. 

Do you still need help with this? If yes, what type of Nest thermostat do you have? Did this work with your HVAC system before? If yes, were there recent changes made on your thermostat or your HVAC before this message started appearing? Also, could you provide a rundown of the steps you've already tried so I can have everything reviewed?

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — how's your thermostat now? Still need help with it?

Best, 

Melba

[DP3]

Hi, it is still an issue.

in terms of what I’ve tried so far….I’ve tried replacing the plug and charger for a different one to rule out a power issue.

I’ve also tried the “hamburger reset” as previously advised for another issue - this does not work as the system is stuck in a perpetual loop as per my original post. 
Damien

[Ryan_G]

Hey folks,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

Best regards,

Ryan