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Thermostat keeps swiching off over night

Steventipton
Community Member

Thermostat keeps switching off over night 

1 REPLY 1

Jeremyg
Community Specialist
Community Specialist

Hi @Steventipton!

 

Thanks for reaching out to the community. I am sorry that your thermostat keeps switching off overnight, but no need to worry; help is here. I need to know a few things about your thermostat in order to provide you with a better resolution.

  • What Nest thermostat model do you have? For your reference, you can check out this article on how to tell which Nest thermostat you have.
  • Does the thermostat display show any error codes or messages?
  • When did the issue first occur?
  • When was the thermostat installed?
  • Previous troubleshooting steps? 

I'll be waiting for your response; any additional details you can provide will be helpful.

 

Best regards,
Jeremy.