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Thermostat not cooling

Knierydm
Community Member

Not cooling house at all

1 REPLY 1

Derickf
Community Specialist
Community Specialist

Hi @Knierydm,

 

Thank you for posting in the community. I'm sorry to hear that your Nest thermostat is not cooling. Don't worry, help is here.

To gather the necessary information, please answer the following questions:

  • What model of Nest thermostat do you have? The following article might be helpful: How to tell which Nest thermostat you have.
  • If possible, could you please provide a picture of your current thermostat's wiring?
  • What type of HVAC system do you have?
  • Are you receiving any error code in the Nest thermostat display or app?
  • When did cooling last work?
  • Have you tried any troubleshooting steps to fix this issue? If so, please list them.

I'll be waiting for your reply.

 

Best regards.

Derick.