Thermostat restart every 3 min and don’t allow me to change the temperature

[Nelvis1986]

 

[Anonymous]

Do you have a c wire for your thermostat? Have you tried removing the display off the wall, and put it back again?

[Jenelyn_O]

Hi there,

Thanks for your help @eveluna

@ Nelvis1986 Thank you for reaching out, and I 'm sorry for the inconvenience. Please ensure that the thermostat display is properly seated to its base and check if all the wires are connected. Also, inspect for any visible damage on the 20-Pin connector. 

Please let me know if that helps, or if the issue persists.

Regards,

Jenelyn

[Jenelyn_O]

Hi Nelvis1986,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Jenelyn

[Jenelyn_O]

Hi Nelvis1986,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Best,

Jenelyn