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Thermostat set to 65 but is heating up to 75 and won’t stop

Kkap826
Community Member

‎02-16-2025 01:55 PM

My heat will not turn off. The temperature is set to 67 but the heat will not turn off and is nearly 80 degrees. Any ideas??

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GabrielaG
Community Specialist
Community Specialist

‎02-20-2025 03:34 PM - edited ‎02-20-2025 03:40 PM

Hi @Kkap826,

 

Thanks for reaching out to the Google Nest community. I'm sorry to hear your Nest Thermostat is set to 65 but is heating up to 75 and won’t stop, but there's no need to worry; I'm happy to help you right now.

To get a better understanding of the situation, please help me out by answering the following questions:

  • What type of Nest Thermostat do you have?
  • When did the issue first occur?
  • When was the Nest Thermostat installed?
  • What other strange symptoms have you experienced since the problem started?
  • Is there a wiring report or error message on your thermostat and/or app?
  • What is the make and model of your (HVAC) equipment?
  • Have you done troubleshooting steps? If so, can you list them?

Any additional details you can provide will be helpful.

 

Regards,

Gabriela

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