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Thermostat stays heating but nothing happens. The house is freezing

cgeronimoc
Community Member

Can some one help mw with this ?

4 REPLIES 4

aatienza
Community Specialist
Community Specialist

Hey cgeronimoc,

 

Oh no! I'm sorry to hear that. Could you fill out this form and let us know once you're done?

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

It's us again. Were you able to fill out the form?

 

Thanks,

Archie

Markjosephp
Community Specialist
Community Specialist

Hello folks,

 

Thanks for assisting, Archie.

 

@cgeronimoc, I'm checking back in — how's it going? Have you had a chance to fill out the form? Please let us know so we can assist you right away.

 

Regards,

Mark

Hello cgeronimoc,

 

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

 

Regards,

Mark