11-06-2023 05:12 PM
Removed my current thermostat to install new Nest Thermostat and discovered I have 2 wires (Red and White) that connect the thermostat to the heater. Hooked up nest thermostat and received message that 3 wires not compatible. How do I make a 2 wire system work on Nest thermostat?
Thanks...Dan
11-10-2023 10:06 PM
Hi Dan,
Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look at this for you.
To check your system's compatibility with the Nest Thermostat, can you share with us a photo of your old thermostat and your current thermostat's wiring set up? Also, what message code do you receive after the installation? Can you get its power readings in the technical information?
I'll look forward to your response.
Regards,
Mark