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Thermostat won’t hold charge

Ericadonofrio
Community Member

Hello, 

my nest won’t hold its charge even after charging it for hours. I am attaching a picture to show the levels. We are using the usb method to charge the device.

thank you! 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Ericadonofrio,

 

I am sorry for the late reply, and for the trouble with the thermostat holding a charge. I wanted to follow up, and see if you are still in need of any help? Please let me know, as I would be happy to help out.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Ericadonofrio,

 

I just wanted to follow up and ensure you are good to go. Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Ericadonofrio,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake