My nest thermostat has been wonderful for 2 years now but all of a sudden it won’t hold a charge.
When it began happening a couple months ago I could “manually” charge it and it would last several weeks but now I am having to manually charge it every 2-3 days for hrs.
I see others are having the same issues now. Has something changed with these thermostats?
is it time to go purchase a different brand? Especially since there is no way to talk to a representative?
so beyond frustrated now!
Thanks for reaching out to us, and I'm sorry to hear about the situation. Let's sort this out.
A few questions: What type of Nest Thermostat do you have? If you are using either the Nest Learning Thermostat or the Nest Thermostat E, are you using a micro-USB cable to charge it? For how long did you charge the thermostat, and for how long does it stay charged?
I'll look forward to your response.