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Thermostat won’t turn on

Avinasmom
Community Member

I have had the thermostat E for about a year and was working fine until the last month or so first off I could never connect it to the Wi-Fi tryed plenty times with no luck left it alone because I figured someone’s always home to change temperature if needed. Buuut about a month ago it has been resetting on its own and it will say it’s 67 inside when it’s 78 sometimes it will restart with the correct temp then it will restart on its own with the wrong temp again today it decided to not turn back on at all the screen shows nothing but the green light keeps blinking at the top. I tryed taking it off and charging it. I put it back on nothing. I pushed the button for ten seconds and the orange light comes on and off and still nothing. Not sure what else to do but it’s 107 all week here and my AC won’t work hellllp!!!

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hello Avinasmom,

 

Thanks for reaching out. Could you please tell us how your Nest Thermostat E is wired? Also, please try to charge the display using USB.

 

Thanks,

Jennifer

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in — how's it going with your thermostat now? Still need our help?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba