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Thermostat

johnpjkennedy02
Community Member

My neat thermostat display is connected to the base but it's still showing please connect display to base

7 REPLIES 7

Houptee
Silver Product Expert
Silver Product Expert

Are the wires fully inserted and do you have a C wire connected?

If you dont have any Rc or Rh connection it will not see any power and think the nest is off the base.

And did you turn the power back on to the system?


Houptee -- NJ Master HVAC Licensed Contractor

Yes

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Houptee, thanks for the help!

 

@johnpjkennedy02, how's it going with your Nest Thermostat? Still need our help?

 

Thanks,

Edward

Yes

EdwardT
Community Specialist
Community Specialist

HI johnpjkennedy02,

 

Thanks for the update. I'd love to know more about this. Could you tell us what type of Nest Thermostat you have? Also, how is your Nest Thermostat wired?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hey johnpjkennedy02,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

Jake
Community Specialist
Community Specialist

Hey johnpjkennedy02,


I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake