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Thermostat

Confusedcop29
Community Member

Can someone help me with my thermostat nest learning. I’m getting W5 error like everyone else.. Should I just take this **bleep** back

4 REPLIES 4

MarkRanger
Community Member

I'm having the same issue.  Everything else is connecting to WIFI no problem, but Nest 😞

 

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Sorry to hear about what's going on with your thermostats. 

 

Confusedcop29, what specific Nest thermostat do you have? Have you tried restarting it if the code disappears? If yes but to no avail, what country are you in?

 

MarkRanger, are you getting the same W5 code like Confusedcop29? If yes, what Nest thermostat is this? Try also to restart the device and see if the code clears up. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in should you still need our help. Let us know by replying to this thread. 

 

Best, 

Melba

Ryan_G
Community Specialist
Community Specialist

Hey there,

Thanks for being here in the Google Nest Community. 

I'd like to bump in here and make sure that you’ve seen our response.
Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,
Ryan