Google Nest Community

Whwiechm · ‎03-13-2022

I have entered the home address and zip code, but the t-stat time is off by 6 hours. It is connected to WI_FI. How can I correct this? If I go to Dat and Time, I only have the choice of 12 or 24 hour format.

Ryan_G · ‎03-20-2022

HI Whwiechm,

Thanks for reaching out and we're sorry for the delay.

A few things to check for us to further isolate the issue. Have you tried restarting your thermostat? Go to settings > network and verify its connection to your home WiFi as the thermostat automatically adjusts the time when connected to an app or your WiFi. Verify the address in the settings > Home Info > Address.

Let me know how it goes.

Best regards,

Ryan

Ryan_G · ‎03-26-2022

Hey Whwiechm,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.

Best regards,

Ryan

Ryan_G · ‎03-29-2022

Hey there,

Thanks for being here in the Google Nest Community.

I'd like to bump in here and make sure that you saw our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,

Ryan