Turning off preheating

[Margo22]

I recently reset my thermostat, and now I can't make it stop preheating.  "Early on" is disabled.  It's loud and wakes me up in the early morning.  We have a heat pump.  I've read a few threads on this, but they don't have a solution.  Any ideas?

[Markjosephp]

Hello Margo22,

I'm sorry for the trouble this may have caused you, and I appreciate the steps you've taken. Let's see what's going on.

Could you share a photo of your current thermostat's wiring? Also, is the heating constantly running or turns on unexpectedly?

I'll look forward to your response.

Regards,

Mark

[Markjosephp]

Hey there,

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

[Margo22]

Thanks so much -- oddly, it reverted to not doing the pre-heating. I'm not sure why, but I guess my problem is solved.  (Now if I could only figure out how to prevent one room from being way hotter than the others.)

[Markjosephp]

Hello Margo22,

Do you have a heat pump system? I did find a helpful article with some settings to be checked. Please let me know if that helps or if the issue still persists.

Regards,

Mark

[Margo22]

Thanks!

[EdwardT]

Hi Margo22,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[Markjosephp]

Hello Margo22,

I'm checking back in — how's it going? Still need our help? Let us know so we can assist you right away.

Regards,
Mark

[Margo22]

All good.  Thanks

[Markjosephp]

Hi Margo22,

Sounds great! I'm glad to hear it was sorted out. It looks like we have come to a solution, so I'm going to lock this thread within 24 hours. If you have any other concerns or questions, please feel free to create a new thread.

Thanks,

Mark