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Unable to add gen 1 temperature sensor to Gen 3 thermostat

danielmo
Community Member

I have a Gen 3 thermostat with checked - Model Display-3.7 being reposted from the nest app.

When i try to pair a Gen 1 temp sensor in the Nest app it says 

this nest temperature sensor won't work with your thermostat

It then lists the ones it is compatible with.

I have tryed to restarting the thermostate and taking the battery out of the temp seneor for 10 mins and retrying.

My network is fine and works with everything else and bluetooth was turned on, on the phone.

The senero was a few CM's away from the theromostate and could hardly get any closer.

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