Undetected c wire

[Horseshoe]

Installed c wire several times still is undetected. bgfy3d is code on the back

[Houptee]

What kind of system do you have? Heat and AC or just heat?

Need to know where on the equipment the C wire is connected.

Is there a terminal screw on your equipment end labeled C?

[Jhonleanmel]

Hey folks,

Thanks for lending a hand, @Houptee.
@Horseshoe, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[Jhonleanmel]

Hey there,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Mel

[Jhonleanmel]

Hi everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Mel