11-23-2022 04:24 AM
Thermostat shut off heat before reaching set temp and displayed an energy conservation message with selections. WHAT????? As soon as I selected "No Thanks" the heat came back on.
11-23-2022 05:03 AM
Are you making sure it's getting the quality stream of power before it shuts off that could be the issue or you might have a defective system hub it might have to get it replaced from Google.
11-23-2022 06:06 AM
I do not use a hub. Direct connect to "c" wire power from furnace. As soon as I selected "no thanks" on the Nest...things returned to normal.
12-04-2022 09:17 AM
Hello folks,
Thanks for reaching out to the Google Nest Community Forum. I'd love to help.
I appreciate you assisting here, @Vinnyhartlove.
@Bigjer, It appears that you are eligible for an energy-saving feature with your utility company. How's your thermostat? Is it still giving you the same prompt? Please let us know if you have any other questions or concerns.
Best,
Mark
12-07-2022 09:21 AM
Hi folks,
Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.
Best,
Mel
12-08-2022 10:35 AM
Hi everyone,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Mel