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Nest Thermostat

TBlack
Community Member

I am trying to compete the set up. The thermostat says “Added to your account “

use the nest app to continue setting up your thermostat. I can’t find anything in the app to complete!  I set up another Nest thermostat in my downstairs without a problem. Very frustrating 

5 REPLIES 5

TBlack
Community Member

I am trying to compete the set up. The thermostat says “Added to your account “

use the nest app to continue setting up your thermostat. I can’t find anything in the app to complete!  I set up another Nest thermostat in my downstairs without a problem. Very frustrating 

Jenelyn_O
Community Specialist
Community Specialist

Hi TBlack,

 

We’ve duplicated your thread to the main one here. You’ll receive all updates on this issue on the main thread and we recommend updating and checking this thread when needed.

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi TBlack,

 

Thanks for posting in Google Nest Community forum. I'd love to help.

 

Let's sort this out:

 

  • Do you see any other messages on the Nest app?
  • If the thermostat icon is not showing on the Nest app's home screen, finish the setup. Please try these steps:
    1. Settings > Reset > Account Connection
    2. Settings > Network > Connect your thermostat to your Wi-Fi
    3. Set it up to the Nest app.

Regards,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi TBlack, 

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi TBlack,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Best,

Jenelyn