Voltage requirements

[Carvell]

Our current 3rd generation Nest thermostat has stopped working after being fitted over 2 years ago.  We need To replace it but are a little confused when looking online to buy one. Some places are advertising 240v thermostats and  others 24v. Are there different voltages for the nest thermostats? From what I understood they were all 24volts?

[RXShorty]

Hi @Carvell 

As far as I know, the Nest Thermostats are 24v.
Also according to the Google Support Page, it is 24v. 🙂

[Jhonleanmel]

Hey folks, 

Thanks again for helping here, @RXShorty. 
@Carvell, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. 

Best,
Mel

[EdwardT]

Hi Carvell,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[EdwardT]

Hi Carvell,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

[Carvell]

Hi, it actually turned out to be a known fault with the heatlink & has been replaced by google nest. Thank you

[EdwardT]

Hi Carvell,

Thanks for the update. I'm glad to hear that you were able to get a replacement. Please observe it for now and let us know if anything comes up.

Thanks,

Edward

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours. 

Best regards,

Jake