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WFi - no longer able to see any wifi networks

downtownjs
Community Member

My thermostat has been working fine until Thursday. Now it will not find any wireless networks at all. Help!!! I don’t even think I’ve had it a year yet.

3 REPLIES 3

Jhonleanmel
Community Specialist
Community Specialist

Hi downtownjs,

Thanks for reaching out. I'd love to know more about this. Could you share a photo of your current thermostat's wiring? 


Thanks,
Mel

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hello there,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Thanks,

Dan