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Warranty incorrect

KJAber
Community Member

I had my Nest thermostat installed by a Nest Pro but the warranty still says 2 years. Whom do I contact to clarify this? Can’t seem to find a link on Google

3 REPLIES 3

Jenelyn_O
Community Specialist
Community Specialist

Hi KJAber,

 

Thanks for posting in the Google Nest Community forum. I'm sorry for the delay. A few questions: when a Nest Pro installs your Nest Thermostat? You can find their Nest pro ID on your actual thermostat Setting. What type of Nest Thermostat do you have? You can visit this link to check what type of thermostat you have.

 

Best,

Jenelyn

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Dan

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan