Warranty return issue

[Pat318]

I am trying to resolve my warranty issue with the nest thermostat that I returned. It was returned in a timely manner, but I still got charged for a new thermostat. I am also very frustrated that it has been made so hard to try to get this issue resolved!

[ByronP]

Hi Pat318,

Thank you for posting. I'm really sorry that you were charged for the thermostat that you returned. I understand how frustrating that must be.

For this concern, please fill out this form, and our specialist will reach out to you for better assistance.

Let me know once you're done.

Regards,

Byron