07-14-2022 06:07 AM
I was told in the setup process/compatibility checker to take photo and contact support
07-14-2022 08:05 AM
The only way to contact Google Nest Support is via this link: https://support.google.com/googlenest/gethelp?hl=en
07-18-2022 05:02 PM
Hi folks,
@MplsCustomer, thanks for the help!
@Baconcline, how's it going? Were you able to contact our support team? If not, you could also share the photo of your current wiring here and we'd be glad to assist you.
Thanks,
Edward
07-21-2022 11:59 PM
Hey Baconline,
Checking back in should you still need our help here. If you do, kindly provide the requested photo above so we could keep the ball rolling.
Best,
Melba
07-23-2022 12:06 AM
Hi,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Melba