01-07-2023 05:28 AM
Sorry I have had to borrow someone else’s picture but my hot water has completely disappeared from my Nest and App?
No more Boost function and no way to control my hot water?
There is a clock face on the digital screen of my Greenstar CDi Compact which leads me to think it is being timed from somewhere!
Answered! Go to the Recommended Answer.
01-07-2023 09:10 AM
Assuming you mean you have a system boiler and you have the Thermostat icon, but the HW icon is not showing, try this.......................
Settings - Equipment - Continue - Pro Setup - Continue - System Boiler
Follow that through and make sure ''Control'' is set to ''On/Off'' and NOT to ''Not Connected''
The Not Connected is where it says On/Off, you have to click that and alter that setting.
01-07-2023 05:40 AM
@Frustratedddd sorry to tag you but I saw this reply you did that helped someone else but I cannot see the things you advised. It doesn’t eg say unconnected anywhere? Could you help?
01-07-2023 09:10 AM
Assuming you mean you have a system boiler and you have the Thermostat icon, but the HW icon is not showing, try this.......................
Settings - Equipment - Continue - Pro Setup - Continue - System Boiler
Follow that through and make sure ''Control'' is set to ''On/Off'' and NOT to ''Not Connected''
The Not Connected is where it says On/Off, you have to click that and alter that setting.
01-10-2023 10:14 AM
Hi everyone,
Thanks for the help, Frustratedddd.
Lucycdoyle, which country are you posting from?
Best,
Mel
01-10-2023 10:29 AM
All fixed 🙂
01-10-2023 10:35 AM
Hey there Lucycdoyle,
Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.
Best,
Mel