Why does boiler cut in

[Gillymus]

We have set the schedule for our thermostat. At night it is set for 9 degrees. At 5am it comes on at 20 degrees which is really annoying and wakes me up, let alone a waste of energy and money!

[aatienza]

Hey Gillymus,

Oh no! I'm sorry to hear that. A few questions: what type of Nest thermostat do you have? When did the issue start? What kind of HVAC system do you have (Heat pump, conventional system, etc.)? Do you notice any intervals or specific patterns between these strange behaviors? When was the last maintenance check for your HVAC system? Also, what country are you located in?

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,
Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie

[Gillymus]

Hi have tried several times to reply via e mail but keeps coming back saying no such address!

[Jenelyn_O]

Hi there,

@Gillymus, I saw your post and wanted to chime in — I'm sorry for the delay. I just want to confirm if you're still encountering the issue. Please let me know as I'll be willing to assist you further. 

Thanks @aatienza, for your help.

Best,

Jenelyn

[Gillymus]

Yes we are still having problem with heating coming on at random times.

[Jake]

Hey there,

I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake