Why is it running

[DilanPSmead]

My nest learning says the temp is 66 but it’s heating for a range of heat to 66 and cold to 68. Why is it heating when it’s at temperature?

[aatienza]

Hey DilanPSmead,

Thanks for reaching out. Let's check — what type of Nest thermostat do you have? Is this the first time it occurs? Did you make any changes to your thermostat settings? Also, check out this link about the Nest thermostat temperature modes.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie

[DilanPSmead]

I have the nest learning. 

[Jenelyn_O]

Hi there,

Thanks for the update and I'm sorry for the delay. Do you notice some messages or code on your Nest Learning Thermostat or on your Nest app? Could you please try to restart your thermostat by going to Settings then look for Reset then choose Restart? It will help your thermostat to re-calibrate its sensor. 

I appreciate your help, Archie.

Best,

Jenelyn

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake