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Wifi Error

Chanelle209
Community Member

Hi! I need support. My nest thermostat was working fine for about a year. I’ve tried resetting it multiple times and it still doesn’t connect to my wifi. I have no access to the thermostat from my phone anymore. 

1 REPLY 1

johnCNA
Bronze
Bronze

You need to contact Google Support to have them troubleshoot and issue a replacement if it is defective.

https://support.google.com/googlenest/gethelp