09-21-2021 07:12 PM
Why has google embraced WAP3 encryption protocol for Wi-Fi without supporting learning thermostats with firmware upgrades? If you want to remotely manage and access your thermostat, which was a major selling feature, your only option is to down grade your Wi-Fi security encryption to WAP2!
10-15-2021 12:34 PM
Hey Riley1424,
Apologies for the delayed reply. I wanted to follow up and see if you still needed any help? Please let me know if you have any questions, and I will be happy to take a closer look.
Best regards,
Jake
10-15-2021 12:55 PM
Is there a thermostat firmware update coming soon to allow the thermostat to work over wpa3 encryption?
10-19-2021 02:12 PM
Hey Riley1424,
Apologies, but we do not have any information on any future updates and what they will be for. Sorry about that. I would be more than happy to answer any other questions you may have. Please let me know.
Best regards,
Jake
11-12-2021 10:59 AM
Hey Riley1424,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake