09-16-2021 01:58 AM
Working fine for over a year now it has lost connection and will not display available WiFi networks. Tried all solution in help without success.
09-17-2021 06:39 AM
What model of thermostat do you have and what country are you located in? I'm assuming by tried all solutions, you mean the ones in this help article?
09-17-2021 04:50 PM
There are a number of recent posts about the Nest E thermostat no longer charging / holding a charge / connecting to WiFi. Some are blaming the problem on a bad Wi-Fi chip.
10-05-2021 03:02 PM
Hey Grinham,
I wanted to follow up with you, and see if you still are having trouble with the Wifi? Please let me know, as I would be happy to look into this further for you.
Best regards,
Jake
10-08-2021 03:30 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
10-12-2021 09:24 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS