05-29-2023 07:55 PM - edited 05-29-2023 08:40 PM
Hello,
My old thermostat used jumper wires. On Google’s help page it says nest thermostats don’t use jumper wires, but specifically mentioned nest learning thermostats and that they can accommodate for this. What about the base Nest Thermostat?
Thank you!
06-04-2023 03:20 PM
Hi ReedinVT,
Thanks for posting in the Google Nest Community forum. I'm sorry for the delay. Google Nest Thermostats do not use jumper wires. If your current thermostat has jumper wires, do not connect them to your Nest Thermostat.
Nest thermostat connectors are built so that only one wire can be inserted into each connector. Putting more than one wire into a Nest thermostat connector can damage your system and your thermostat.
You can visit this support article for your reference.
Best,
Jenelyn
06-07-2023 03:22 PM
Hi there,
I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Jenelyn
06-08-2023 05:04 PM
Hey ReedinVT,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.
Regards,
Jenelyn