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Wires not recognized

Lynneshealth
Community Member

All wires are connected well and in the right places.  Help!  it’s not working…image.jpg

4 REPLIES 4

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@Lynneshealth 

Can you post a picture of the original thermostat wiring?


To ensure that I see your reply, please tag me using @Patrick_Caezza

Jake
Community Specialist
Community Specialist

Hey there,

 

Thanks for the help Patrick_Caezza.

 

I wanted to check in and see if you managed to see Patrick_Caezza's post. Please let me know once the picture has been uploaded from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake