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Xfinity Home App

Community Member

I accidentally disconnected my two Nest Learning thermostats from Xfinity Home and now there is no way to reconnect them. The only reason that this is an issue for me is that when I would set my Xfinity Home alarm to away it would automatically set my thermostats to away and to my Eco settings. I really need to get this function working again. Does anyone know how to make this happen?


Community Specialist
Community Specialist

Hi egross714,


Thanks for reaching out and we're sorry to hear about what's happening.


You could easily get your thermostat back to your network by going to settings > network and then join. If possible, you could also try to reset your thermostat network.


Also, let us know if you're getting any message whenever you try to reconnect your thermostat.


Best regards,


Community Specialist
Community Specialist

Hey folks,


Thanks for visiting the Google Nest Community. 


Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 


Hope this helps!


Kind regards,