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adding a Nest sensor

Molly2
Community Member

I'm trying to add a Nest sensor to my Nest Thermostat E. The sensor was connected by the previous homeowner, so I know it can be done. Online directions tell me to go to Settings on the Nest app on my iPhone and tap "add product". But there is no such option in any of the menu items. So how do I add this sensor?

1 Recommended Answer

Molly2
Community Member

Thank you, Jeran. Turns out I was looking at the wrong home screen. It wasn't clear to me which that was. There were two possibilities. Once I found the correct home screen I found the necessary link to add a sensor. Thanks.

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4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Can you share a screenshot of what you're seeing?

Jeran
Community Specialist
Community Specialist

Hey there Molly2,

I'm just checking up on this thread, did you have any more questions or need any additional help? 

Thank you for helping out, David!

Best regards,
Jeran
 

Molly2
Community Member

Thank you, Jeran. Turns out I was looking at the wrong home screen. It wasn't clear to me which that was. There were two possibilities. Once I found the correct home screen I found the necessary link to add a sensor. Thanks.

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Understood — glad to hear that you've figured it out and you're all good now. We'll consider this as resolved and we'll be locking the thread after a day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba