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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4657 Views
  • 0 replies
  • 5 kudos

Cooling not working

Will not cool when thermo calls for it. I have an Amana dual fuel heat pump 5 years old. Nest worked fine when installed last year. Started blowing hot air at the end of cooling season so switched back to old thermostat and it worked fine. Tried nest...

Bargs31 by Community Member
  • 56 Views
  • 1 replies
  • 0 kudos

AC Breaker Tripping after installing Nest Thermostat

Dear community,I am looking for help for my recently installed Nest Thermostat, which I upgraded from White-Rodgers 1F80-261.I have connected all the wires as shown or suggested in the app, and heating works fine after installing Nest Thermostat. how...

guddu478 by Community Member
  • 71 Views
  • 2 replies
  • 0 kudos

Heat Pump Cooling Mode Conflict

I have a 10 zone radiant floor hydronic heating/cooling system using a heat pump. Most of the time will be spent in heating mode, but occasionally will operate in cooling mode. While connecting the Nest Thermostat is not a problem when heating, the c...

Low Battery for 2nd generation thermostat

Good evening all. I have just moved into a new home and the owner has left me her nest learning thermostat. I have tried to set it up on line but it needs an entry key. When I go into settings and press on the best app it says low battery and won’t c...

Peachy1 by Community Member
  • 57 Views
  • 1 replies
  • 0 kudos

Nest just stopped working when on AC

I am getting an E24 error, no power to Rh wire. I followed all the troubleshooting steps and no luck. AT first it actually said E30 error, Y1 wire not connected. I have restarted breaker, charged the Nest and no luck. There is a breaker box outside n...

pdonnel by Community Member
  • 96 Views
  • 1 replies
  • 0 kudos

Resolved! Nest w5 error

Hi, I have an error code W5 I finally got in touch with customer services after a week messaging, and they are sending a refurbished nest thermostat, do I have to except a refurbished item, my one is only 6 months old?

Thermostat MAINTENANCE

Why is a simple MAINTENANCE parameter locked? Let me control my air handler to the conditions that fit me most. I bought a product, and you guys lock simple parameters/deadbands and FORCE consumers to buy more sensors, or higher priced items to ADD s...

Wi-Fi Connection Error/w5

If you are seeing the “wi-fi connection error/w5” there is nothing you can do to remedy this fix. So please don’t spend countless hours reading the same troubleshooting tips and community blogs. Simply contact Google Customer Service, which is at the...

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