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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5094 Views
  • 0 replies
  • 5 kudos

Nest learning thermostat stopped turning the boiler on

Hi,I have a nest learning thermostat which has been working ok* for a year and a half, and suddenly stopped turning the boiler on. The boiler is fine, I tried alternative wirings. Nothing works. The nest "looks" fine: turns orange when setting the te...

gregleleu by Community Member
  • 272 Views
  • 3 replies
  • 0 kudos

Nest thermostat Will not connect

Set up stops when it won’t connect to Bluetooth. I restarted my phone’a blue tooth and pulled out and reinstalled the batteries. I am also getting an N260 message

Resolved! Cannot connect Nest to Google Home

Brand new Nest thermostat, set it up with the Nest app using my Google account.Go into Home (same Google account), and add a "works with Google" device. Takes me to where there is normally a login page, but get the message below and can get no furthe...

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Pottsy320 by Community Member
  • 364 Views
  • 5 replies
  • 0 kudos

Nest thermostat gave wrong code

Hi, we're trying to connect our nest thermostat to the app. However, the code that we entered is not valid according to the app. We tried several times but the app kept on rejecting the code. Any suggestion how to solve this problem?

BramH by Community Member
  • 696 Views
  • 12 replies
  • 0 kudos

Echo temp change

Can you please advise how I change the Eco modes from my phone on the nest

HahnD by Community Member
  • 199 Views
  • 3 replies
  • 0 kudos

Google home wrong display

I have two nest thermostats, one on the main floor and the other upstairs. I notice that in Google Home app the nest for the main floor displays that it is set to heat at 58 even though I set the schedule to heat at 68. The indoor temperature is at 6...

sideline2 by Community Member
  • 185 Views
  • 3 replies
  • 0 kudos

Resolved! Custom preset with temp AND time

I created a preset to pre-warm my house at 2:00 pm before the higher-rate peak energy charge kicks in at 3 pm. The problem is I can't figure out how to set a beginning and ending time for this. Is there a trick to changing both temperature AND time? ...

Honu143 by Community Member
  • 329 Views
  • 4 replies
  • 0 kudos

Heat Not Working Properly

My thermostats aren’t working properly. I’ll have heat set at 70° and it will say heating. It never stops blowing air, but the thermostat won’t read above 65° ambient. The air being blown isn’t 70° either. I’ve reset the thermostats and nothing has c...

Kloyd86 by Community Member
  • 526 Views
  • 6 replies
  • 0 kudos

Nest themostat not cycling heat

I manage the maintenance of an apartment community that has decided to deploy Google Nest thermostats in every unit. I have two Nest Learning thermostats that are having the same issue and I can't find any documentation of how to resolve it. The issu...

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