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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest has power but furnace not kicking on
Here is our wiring. Thermostat says it has power but although it says heating, the furnace is not coming on. Is it not compatible?
Temperature Presets
when I go into temperature presets and I want to put in example of 74° for the heat for getting out of bed in the morning I have an issue. if I set this at 74 for heat the cooling set raises up like there is a four or five degree temperature gap betw...
Wifi password changed
We recently had to change our wifi pw and now cannot connect the nest
Heat is not turning on. Compressor turns on and cool air comes out.
Help. We have been on the line with Google support for over an hour and we still do not have a resolution. The agent seems to be reading from a script and puts us on hold every 5 mins. We are so frustrated.Our issue is, when we turn the heat on, the ...
W5 error - 3rd time
I had a nest thermostat installed in March 22. It lasted two months and then I started getting the network w5 error in May so I sent back and got a replacment.The replacment managed to outlive the last one by a month and breaks in August, so once aga...
Nest thermostat - switching off the pre-heat facility
Any know how to switch off the pre heat facility?
Defective Nest - to late to return or get credit or even recycle?
Purchased a Nest Thermostat earlier this year, 2022. Product malfunctioned this summer, in the LA heat wave and then in September. Yeah - bad timing for sure. Purchased at Lowe’s - they only have a 30 day return policy referred me to Google. Google t...
Nest thermostat
How can l keep display on show
How to use voice command to turn on Nest thermostat fan for X minutes/hours
This is following up on a separate user's question that was not answered (but the thread was closed). That can be found here: https://www.googlenestcommunity.com/t5/Nest-Thermostats/How-to-use-Assistant-to-run-Nest-fan-for-more-than-the-default/m-p/1...
Not recognizing durablow fireplace thermostat
I hooked up a durablow fireplace thermostat on my fireplace over a year ago and work fine until recently. Now I receive a response stating actually that functionality does not support the thermostat. On Google home it use to show inactive and with th...
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