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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Heatpump Defrost cycle
My heatpump has 3 wires, one for operation, second one for reverse valve, and another one for defrost cycle, my current thermostat has a connection for that wire while the Nest does not have that connection, I am wondering how the defrost cycle will ...
Is my thermostat compatible
i want to get a nest system, but not sure if my thermostat is compatible
Thermostat won’t connect
Hi I’ve just moved in and I have a nest thermostat I have just downloaded the app and want to add the product it says it’s linked to another account even if I reset it so I’ve not added a key code yet to my app
Nest switching on automatically
Due to my husband's change of employment im struggling to stop my nest switching the heating on auromatically at 3 am when he gets up and triggers the sensor. Even putting it to schedule he still turns the hesting on resulting in me getting up once I...
Can’t reconnect thermostat to app
Last night I opened the app to put on the heating and it instantly threw me out. I’ve managed to get back into Google, but my thermostat isn’t there. I’ve tried to add (using the QR code etc) it but it says it’s connected to a account, my husband sti...
Need to set AUX lockout temp above of range -25 .. 32F (to 40-45F)
My heat pump does not work when outside temperature is too low.
Resolved! Aux Heat Not Kicking In
My Nest worked great all summer for AC but as Temps dropped I quickly learned that the Aux Heat is not Kicking in at all when needed. I can run the test and force it to work to get the house heated, but the thermostat never turns it on by itself. Ins...
Where does the orange wire go and brown wire of gen 3
Where does the brown wire and the orange wire go on generation 3 thermostat
Best thermostat will not wake up it is brand new
Brand new thermostat will not wake up
Flashing Amber Light
Flashing amber light? Wiring is good - oil furnace, red wire and white wire. Have the latest version of the Nest App installed on Samsung Galaxy phone. Have tried everything in the troubleshooting guides from everywhere! Have tried charging the unit....
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