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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4505 Views
  • 0 replies
  • 5 kudos

Sync Google Calendar with Nest?

Is there a way to sync my nest thermostat with my work calendar? That way I can have it turn on a half hour before I get home and off when I leave for work?

dozens by Community Member
  • 233 Views
  • 1 replies
  • 0 kudos

Nest App says Offline, even when online

I can rarely control my heating because the app says its Offline, even when I select help and it accesses online help.What happens is that I'll try to turn up the temperature, but it reports Offline (and wifi is working).However, if I change he tempe...

Andrewk by Community Member
  • 394 Views
  • 4 replies
  • 0 kudos

Google no longer replacing thermostats with bad wi fi chip

I spent an hour chatting with support since my thermostat Gen 3 cannot locate any wifi networks. After going through all the troubleshooting, they advised me I should replace it. I advised that Google issued a statement saying they would replace thes...

rdaufan by Community Member
  • 514 Views
  • 11 replies
  • 0 kudos

Resolved! How to add a nest thermostat to Google home?

So I am trying to add my wife to the nest app, however it states I need to add her via the Google Home app.I am also required to add the Nest to the app. But for some reason this seems impossible. If I scan the QR code it states a configuration error...

Chris4k1 by Community Member
  • 5770 Views
  • 8 replies
  • 2 kudos

Nest wire comparability

Identified all wires but my current system has two wires connected in a T. Which are for outdoor and indoor temp. Are these still needed with this device?

Bedelman by Community Member
  • 194 Views
  • 3 replies
  • 0 kudos

Is it compatible with my red and white wires?

I have a Honeywell programmable thermostat. I'm trying to use the nest thermostat. My current hookup only has a red and a white wire connected to thermostat coming out of my wall. There is a jumper on the thermostat but I think that was installed by ...

Pter by Community Member
  • 1560 Views
  • 6 replies
  • 0 kudos

gas burner doesn't light

New install, gas forced hot air: info shows electric, forced hot air. Fan runs, gas burner doesn't light. Photo of old thermostat shown. Note jumper at red to RC...

IMG_20221022_104634.jpg
Jay77 by Community Member
  • 255 Views
  • 4 replies
  • 0 kudos

Google nest thermostat (Nest Pro Edition)

My Nest Thermostat is connected to wifi. But after attempting restarting and factory resets, I am able to control with the app once from my android phone and then the app suddenly goes offline without any way to get it back online. I spent two hours ...

CK2020 by Community Member
  • 675 Views
  • 10 replies
  • 0 kudos
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