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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4523 Views
  • 0 replies
  • 5 kudos

Nest Heat link stopped working uk

Hi everyone,spoke with Google and they have helped support in getting a replacement heat link. I was just wondering if anyone else has done this before and ordered the replacement from a link they provide because I have not received an order number a...

JandA_ by Community Member
  • 109 Views
  • 0 replies
  • 0 kudos

NEST LEARNING THERMOSTAT W5 ERROR MESSAGE UK

Hello, My first post here so hello to all.I've read many a thread about the W5 error message and note in the US, repalcements are given FOC and yet I'm told in the UK that I need to purchase a replacement as mine is out of warranty. Additionally, I'v...

Kim7 by Community Member
  • 252 Views
  • 4 replies
  • 0 kudos

Nest outdoor temp or external temp sensor for dual fuel???

I have a heat pump and furnace dual fuel heating system connected via an IO HVAC control board. This control board is connected to an outdoor temperature sensor that independently controls the temperature balance point between heat pump and furnace h...

kevarn123 by Community Member
  • 849 Views
  • 5 replies
  • 0 kudos

Nest with dual fuel and time of use pricing?

hi - I'm a moderately satisfied Ecobee3 owner, with one gripe that I'm wondering if Nest is able to address: can you set up a Nest thermostat so that it will use auxiliary (gas furnace) heat during peak electric hours?I have a high efficiency dual fu...

bmason72 by Community Member
  • 249 Views
  • 4 replies
  • 0 kudos

No Heat - Can Someone Look Over Wiring Configuration

 I went to turn on the heat this morning and was not getting any warm air. I set this up in the summer, so I have only used the cooling function. We are renting an apartment so I don’t know much of the details about our furnace. Could anyone give fee...

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Nest Thermostat 1 hour minimum time on schedule

In the app the minimum time I can set my heating to come on for is 1 hour. In the morning before work I want the heating on for just 30 minutes before I leave for work. Can this be changed on the app by the developers. A lot of people are frustrated ...

Rms400 by Community Member
  • 554 Views
  • 4 replies
  • 3 kudos

External hot water control - Potterton Powermax HE

 Hi,I recently purchased a Nest Learning Thermostat for my Potterton Powermax HE boiler. Nicely installed by a Nest Pro but was told that the hot water control is only internal despite there being wiring connections for hot water (brown wire). I’m su...

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BilzoC by Community Member
  • 113 Views
  • 0 replies
  • 0 kudos
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