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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4645 Views
  • 0 replies
  • 5 kudos

Nest Thermostat Doesn't Turn-Off with Navien NCB-190

I recently have my heating and hot water systems replaced with Navien NCB-190/060H(NG) combo system. My old Nest thermostats, used to work very well with the old system, don't turn off with the Navien. They heat up but refuse to turn off, I have to u...

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aa54 by Community Member
  • 1125 Views
  • 17 replies
  • 0 kudos

Nest learning thermostat won't stay on for setup

Hello,I got my thermostat installed by a plumber yesterday and when trying to setup it kept powering off, red flashing light.. I googled it as the instructions pages are awful and said needs charged via a cable... So I charged it for hours. Back to t...

Nest heating while away

Installed nest tstat recently and worked well. Have been away for a few weeks and noticed just recently it started to heat in AM even though temp no where near set point for away, it was switching into comfort mode as if it had sensed somebody home. ...

Cassidy73 by Community Member
  • 614 Views
  • 14 replies
  • 0 kudos

Nest login phone issue

I can’t log into my account as I have a new phone. The login wants to send a code to my old phone. How do I access my nest via my gmail..??

G73mc by Community Member
  • 295 Views
  • 4 replies
  • 0 kudos

Home app and basic Google nest thermostat

I am in Canada but live in liberty missouri where my basic Google nest is connected to my WiFi and until Oct 4th could access (via HOME app) control of this nest thermostat. After a HOME app update at the end of Sept I can not access my basic Google ...

GWB1957 by Community Member
  • 171 Views
  • 3 replies
  • 0 kudos

Nest thermostat E

Hello just brought the thermostat E and have got the app, I am trying to connect it to the WiFi, first time and it will not connect, I have tried resetting both router and thermostat, enabled ipv6/multicast on my bt router, tried turning on and off l...

GYAX by Community Member
  • 241 Views
  • 4 replies
  • 0 kudos

Nest pro thermostat

I migrated my Nest pro thermostat to google home. A big mistake! II no longer have the thermostats on my app. When I go to add them, I scan the QR code and am asked for the 6 digit key. There is none. I go to the thermostat, go to setting, nest app a...

Dbone by Community Member
  • 199 Views
  • 3 replies
  • 0 kudos

Resolved! What is your Eco setting ?

I’m just setting up the thermostat installed yesterday.What temperature should I set the Eco setting to?if it’s personal choice, what have you set it to?

BlueView by Community Member
  • 4182 Views
  • 6 replies
  • 0 kudos

Do I need to connect usb also or just T1 & t2

Hi i have this nest 2nd gen thermostat, in installation when putting on the wall it doesn't say anything about having micro usb to power just has t1 & t2 wires from nest transmitter box by the boiler through the wall and connect to. Nest thermostat b...

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Safeabz by Community Member
  • 514 Views
  • 6 replies
  • 0 kudos
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