Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Faulty Thermostat, replacement is required but no RMA email send by support
I am waiting on an email, I was told 1-2 days but its day 4 and no heating or hot water. How long is the average wait for these emails as it seems like a rather painful wait. It would be nice to give the kids a bath sometime this month."In the next 1...
Nest sometimes not coming on or overshooting temp by 0.5c.
Hi all, nest pro 3 learning thermostat and when I adjust the temperature it's like there is a couple of different temps within each 0.5c. Also, sometimes when I set it to 19c and the thermostat is showing 18.5c it still hasn't come on to heat. Likewi...
System Boiler to Combi
I already had the Nest thermostat used on my system boiler. We've now changed to a new combi boiler. Do I have to do anything on my Nest App? Thank you
Installing nest in apartment with heat pump
Hello, I’m finally in an apartment that seems to be compatible (last apt was stranded wires) and am excited to install my nest thermostat. Below is an image of the one I purchased and have yet to use or install However the wiring does not seem perf...
Nest thermostat not providing 24 volts
My thermostat has 22volts measured at the lines in the base but when the thermostat is on its only giving just under 20 volts out to the Y wire. This is not enough to turn the AC on. The AC works if i jump the red to yellow wire at the base plate. Wh...
Nest Learning Thermostat - blinking green light
So I started a post back in January 2023 about my Nest Learning Thermostat blinking green light. I did the manual re-start to no avail but lo and behold it re-started by itself after a day or so. But it has been happening regularly, the thermostat bl...
Nest replacement
I am replacing a nest thermostat with a nest learning thermostat and when I attach the new one to the wall it will not power on to finish set up. I have checked that all of the wires are inserted properly and pulled it off and connected it to a USB t...
Thermostat won't show on my app
I added a second thermostat but it will not show up on my app.
Won’t reconnect to Wi-Fi
My Nest was working fine until Saturday when my internet went out. I had AT&T out to make sure it’s not my internet. It connected for a couple minutes when the tech was here. But went out again. I run through the steps and when setting it up it doesn...
Nest Heatlink - no power
Arrived home to no heating. No lights and not able to reset, the unit doesn’t do anything. I tested the contacts on the heatlink. The contacts who connect the termostat 3rd generation do not give any power. Can you deliver me a knew heatlink?thx in a...
