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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4620 Views
  • 0 replies
  • 5 kudos

Resolved! 2022 Nest and Honeywell K wire

So the Nest Compatibility Checker said my setup is compatible with my new Nest Thermostat but I can't figure out what to do with the K wire. My existing Honeywell thermostat has four wires:Blue wire - C terminalRed wire - R terminalWhite wire - W ter...

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Hopeful by Community Member
  • 2518 Views
  • 14 replies
  • 0 kudos

Won't cool

Hi there, I have reset the system twice now and it still won't cool. What can I do?Thank you,Laura 713-320-5504

lauraince by Community Member
  • 330 Views
  • 5 replies
  • 0 kudos

Thermostat can’t add to home

Hey there, I’ve seen a few posts online regarding the same issue but I haven’t been successful in fixing the issue. Installation is successful to the very end but then isn’t able to add to my ‘home’ in google home app and there is no Nest work around...

AdamAta by Community Member
  • 236 Views
  • 3 replies
  • 0 kudos

Nest e heatlink re-cover

So, after the previous conversation on the lack of choices for covers for the nest e heatlink, I purchased a spare heatling on ebay for £20, with the idea that I would experiment on the cover using 3M 1080 wrap (I think the stuff that cars are wrappe...

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actd by Community Member
  • 199 Views
  • 1 replies
  • 0 kudos

Resolved! Nest not functioning properly

Nest thermostat will not turn the AC automatically on. The thermostat can be set to 77 and it will get up to 80 degrees. It won't be until someone walks by that the AC will turn on. It's frustrating as it's summer and it get uncomfortable in the hous...

davgonza1 by Community Member
  • 457 Views
  • 5 replies
  • 0 kudos

Thermostat

I need help disabling my thermostat so that I am the only one to control settings.. the answers I’ve been getting from the help center are very confusing. Thanks

jgh35124 by Community Member
  • 366 Views
  • 5 replies
  • 0 kudos

Nest Thermostat - hot water pump

Noticed a month or so back that the hot water pump is running at random times. I removed all the heating schedule to eliminate that. Hot water is today set to come on at 06:30 and stop at 08:00. At 11:00 I can hear the boiler running. I have tested f...

Nest Heatlink died

My Heatlink has suddenly died after working fine for 18 months. There is power to it but no power from it to the thermostat. (have tested with voltmeter) Have tried turning power off and back on, tried the reset button for 30 seconds. No lights, no r...

Haydmcd by Community Member
  • 223 Views
  • 3 replies
  • 0 kudos
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