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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4662 Views
  • 0 replies
  • 5 kudos

Heat capped in one zone

We have multiple nest thermostats controlling hotwater baseboard heat in the basement, a gas heater in the garage, and forced hot air via hot water air exchanger. Everything has been fine for five years. Now when the main house asks for heat, the the...

Nest Thermostat

Okay, everything has been set up and we have downloaded the nest app. We can see the app and temp but not able to control anything from the iPhone. any suggestions on what we are doing wrong?

ccoxxx by Community Member
  • 73 Views
  • 1 replies
  • 0 kudos

Nest Thermostat keeps thinking im away when im not

I recently bought a Nest Learning thermostat 3rd Gen. There has been multiple occasions where i'll be home and the thermostat goes into away mode because it thinks no one is there. I have tried multiple combinations of settings in the "What decides i...

pross537 by Community Member
  • 179 Views
  • 5 replies
  • 1 kudos

Updated from Nest to 3rd Gen Learning. Have issues

When I upgraded it seemed like the house got colder. We live in northern Illinois and it is January. Today's high is going to be -2 f. I was outside shoveling when I heard my central air unit running. Not cool, pun intended. I looked at Nest and it s...

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Jakmmk by Community Member
  • 130 Views
  • 4 replies
  • 0 kudos

Cannot figure out how to set up a schedule

I have a Nest thermostat model 1.4.(The tech info makes no mention of the text name of the device).The Home app simply does not provide any Scheduling capabilities.So I tried the Nest app. Scanning the QR code from within the Nest app tells me I need...

Bkatlanta by Community Member
  • 124 Views
  • 3 replies
  • 0 kudos

Several Issues [Heating control & always offline on app]

This thermostat was already installed when we bought our home 2 years ago. Seemed to be working well right up to 6 months ago when it started to show offline on the app. When u walk up to the thermostat with the phone and move the screen, app magical...

Nest E Thermostat Display White Screen

I have a new Nest E Thermostat that installed fine and is working with the boiler. However, the display on the unit is showing a blank white backlit screen. I have tried rebooting and charging with a micro-USB but nothing works. The software is up to...

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