Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

reset thermostat after removing from system

I removed the nest from my HVAC system when I upgraded. I want to give the Nest to someone else, but want to remove my info first. I had removed the device from my app, and now I cannot connect to the device using the app because it will not show me ...

thermostat replacement

I am in condo i have old honeywell t6575 b 120v 3 speed fan 9 wires thermostat is any nest thermostat for replace thanks for hlep

Nest thermostat not heating.

I have read all the posts that I can. I have installed nest thermostat at my church,. I replaced a a 6 wire carrier thermostat. The heat pump can be heard turning on, but no heat comes out even with hours running. Temps have been in the high 30's up ...

Nest not heating to set temperature

I have my temperature set to 69(F) but the temp in my home is reading 57(F) and "in 1 1/2 hours" it will reach desired temperature. The C wire is connected, heating system has been recently serviced, air filter replaced. History in the app says it's ...

Nest not cooling to desired temperature.

Our normal set temperature is 73°F downstairs. My husband set it to 74°F for one day and ever since that day it has stayed at 77°F-78°F and not cooling to our desired temperature. It reads that it will take 1.5-2hours to get to our desired temperatur...

New Nest Thermostat Constantly Restarts

I received a Nest Learning Thermostat in the mail yesterday, set it up and tested successfully. The thermostat goes offline frequently, I can turn it back on and it eventually reboots itself but it keeps shutting off. All of the connections are secur...

New kettle installed

I have had a new kettle installed. After reconnecting and not changing anything on the thermostat or app, the basics are working, it is getting warm when needed. But it seems to take a lot longer. It appears to take a very long time that the Nest is ...

Thermostat not found in app

I have a nest thermostat. Have used it for nearly three years but don’t frequently try to adjust on the app. The last few times I’ve tried, the app is telling me the device is offline, but when I check the device it says it’s connected to my wifi wit...

Replacement nest thermostat

Over a week ago you were supposed arrange a replacement Nest thermostat, I’m an elderly gent and contacted with a valid reason for swap . it was confirmed this would happen and I have still not had contact to arrange swap. I can’t turn heating on yet...

Lost internet connection

We have 2 Nest Thermostats. Both have previously lost internet for a few mins until we reconnect. Both have now totally lost connection. Have tried resetting, tried restarting. Renamed the SSID in the router for the 5Ghz band, temporarily turning off...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

reset thermostat after removing from system

thermostat replacement

Nest thermostat not heating.

Nest not heating to set temperature

Nest not cooling to desired temperature.

New Nest Thermostat Constantly Restarts

New kettle installed

Thermostat not found in app

Replacement nest thermostat

Lost internet connection

Daikin Heat pump

Nest language

Heater only blows cold air

Urgent help!

Very Low Battery

Nest thermostat phone app malfunctioning

Google Nest shows incompatible in Google Home app,...

Nest Locked and Not Connected to App

Nest w5 error

Nest isn't compatable