Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Resolved! Troubleshooting threads locked too soon.

There are several threads with my exact same problem. And all posts look the same:1) User posts problem2)Google employee apologizes for problem and asks if problem is still solved a few days later3)Jake locks the thread with no discussion of the prob...

installation challenges on thermostat wiring differences

Trying to change over from the Honeywell posted to Google assume it is E but not marked on box it is the mirror type

Resolved! I could find the AC mode

I am not sure if I did the wrong wiring when I installed my Google Nest Thermostat, please the attached phone. My heating control is good but I just could found my the cooling AC mode in my app. Thank you for helping me out.

Nest thermostat and air conditioner

I have the Google Nest thermostat set at a temperature for the air conditioner. It will not click on sometimes unless i go over near the thermostat to "wake it up." it seems as if it falls asleep. For example, i had it set to 74 the other day. When I...

Thermostat compatibility

App says I need to check with product support. Can someone tell me if this is compatible, and if so, what connections to make?

Cooling Issue

My thermostat is not cooling my home. What do I need to do?

Cannot get a new code from my 3rd Generation thermostat

My 3rd Gen downstairs thermostat will not reconnect to the iOS app. Tried all options including resetting all settings (which I regret) but I'm still not able to get a new code to reconnect it to the app. The upstairs device reconnected flawlessly bu...

Resolved! How to add AC to nest thermostat E

I added thermostat in winter and added Heat. How do I add AC?