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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4531 Views
  • 0 replies
  • 5 kudos

H71 error and no power to heat link

Have got a H71 error on my thermostat, and says can’t connect to heat link. Went to heat link and there’s no power to it. All cables and connections are fine, all in tact nothing fallen, rest of the house is fine for power, no power cuts or fuses blo...

Emruss77 by Community Member
  • 130 Views
  • 0 replies
  • 0 kudos

Better Dual Fuel Control

I recently installed a 2 stage heat pump inline with my Trane propane furnace. I was able to set the system working correctly with my 3rd gen nest thermostat using the pro setup and setting the system for dual fuel.My gripe is this is they way Next h...

Mindslip by Community Member
  • 1070 Views
  • 10 replies
  • 1 kudos

Resolved! Nest thermostat

My new nest thermostat doesn't have the word nest on it. and the mounting plate has the google G on it. Is it counterfeit?

crtsrvt by Community Member
  • 413 Views
  • 6 replies
  • 0 kudos

Low Battery

Learning Thermostat is 2.5 years old. Earlier this week, got a low battery, disconnected from Wi-Fi message. Tripped the breaker and did a reset. A few days later, same issue, low battery and disconnect from Wi-Fi. Tripped the breaker and reset, but ...

Tonesavvy by Community Member
  • 675 Views
  • 11 replies
  • 0 kudos

W5 Error

Hello, I’ve had my Nest Thermostat for months with no issues. Today, it needed to be charged so I charged it with a USB. After it was charged, I put it back on the plate and have had issues connecting with the Wi-Fi. I’ve reset it and followed all th...

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RM6 by Community Member
  • 141 Views
  • 0 replies
  • 0 kudos

Honeywell thermostat circa 2009

Hello All, I was hoping some angelic soul could help me figure out if my current Trane model TCONT802A (Honeywell 2006?) thermostat can be replaced with a 3rd Gen Learning Thermostat? It's a split system consisting of a Maytag PSA4BF024KA condenser a...

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Bart465 by Community Member
  • 243 Views
  • 2 replies
  • 0 kudos

C wire issue

c wire doesnt have power it says. Hence wifi can not connect to phone. However i can control the thermostat by hand and it runs.

Sandmeh by Community Member
  • 221 Views
  • 4 replies
  • 0 kudos

Nest thermostat humidity very incorrect

Hi I’ve been using my nest thermostat for months and in the last day do you made it he is reporting way higher than all of the other devices in my home. I’ve seen many other threads with the same complaint but no resolution. I’ve tried the reset and ...

Wiring a Dual System to 2020 Nest

Greeting!I have a separate heating and cooling systems - the cooling system has the RC power wire and and the heating has its own R wire. The 2020 nest only has the a slot for one R wire. My heating works if I put the red wire to the R terminal. Simi...

jstamatov by Community Member
  • 599 Views
  • 7 replies
  • 0 kudos
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