With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Stage 2 heating not hesting the house
Have a new furnace and it doesn't seem to be fully heating the house. Had this furnace installed last winter and I don't remember having this issue and to my knowledge none of the wires have been moved so I don't know why it seems like there's ...
Rush hour rewards cant unenroll
I been on the phone with Google for 2 hours to try and unenroll with the rush hour rewards program. I think this is crazy you can't find no help to turn this dum feature off. Google and con Ed failed me.
Furnace heat runs off schedule
Hello,My thermostat keeps running off schedule. It is set to 60 at 9:30 pmthen at 67 at 9:30 am. In the middle of the nigh it turns itself onto 63. Also it would be really nice if it was a lot easier to make a schedule.The mobile app schedule is hard...
cannot control thermostat from app
cannot control thermostat with app.
Failed to connect to heatlink (H71)
Hi, Re:3rd generation thermostat My control refuses to connect to the heatlink. I've factory reset both the controls and the heatlink, I've entered the 6 digit code and double checked correct. Tried looking at forums and YouTube but they just won't t...
My heat is not working !!!
Hi. Temp is set to 74, auxiliary heat comes on and it’s only on 61 on the thermostat. Temps at 15 outside. Seems as though it’s blowing cold air.
Nest W5 error
my nest thermostat will not connect to the Wi-Fi when trying automatically nore when or entering everything manually it’s now coming up with a w5 Wi-Fi network error I have followed all the promps via the website to no avail
Inaccurate Reading?
We are out of town and have our Nest thermostat set at 68 but the Nest says “heating” and the actual house reading continues to say 60-61 degrees. We had a neighbor go over and they state it does not feel like it is 60 degrees in the house. Could thi...
Heating problems
I moved to this house and this was already installed, I believe it may be wired incorrectly as it is winter and my heat is not working properly. I will attach a picture so those who know more than me can help, I called customer care and they just tol...
Seasonal Savings - how to get rid of ‘completed’ message on Nest unit
Hello. I have had Seasonal Savings on for 3 weeks, more by default than by choice. It has now finished, but I cannot get rid of the ‘completed’ message on the circular Nest unit display. Screen options are ‘More’ ‘Back’ and OK, but I cannot move the ...
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