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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4449 Views
  • 0 replies
  • 5 kudos

Thermostat

We have installed the thermostat. It shows it’s heating but furnace does not kick on

Office by Community Member
  • 309 Views
  • 4 replies
  • 0 kudos

Where do I get instructions on Initial thermostat set up?

Where do I get instructions on Initial thermostat set up? How would I know what my thermostat's email address and password are? I tried using those of my gmail account, but those didn't work. There should be some basic installation instructions somew...

EdLechner by Community Member
  • 508 Views
  • 6 replies
  • 0 kudos

UK Heatlink no longer connected

Until recently our nest thermostat was working ok. All of a sudden our heating wasn't switching off per the schedule nor recognising the thermostat or Away status. Having to manually switch off system at mains to stop heating but this obviously resul...

dj74 by Community Member
  • 548 Views
  • 9 replies
  • 0 kudos

Thermostat has the wrong location

It's 79 degrees outside but my thermostat shows 39 and raining. Google says to check the location on the thermostat settings but there is no option for location. The location on the app is correct The app has the correct address, but it is wrong on t...

VegasDon by Community Member
  • 962 Views
  • 7 replies
  • 0 kudos

Compatability

I am trying to see if a Google Nest is compatible with the current wire setting I have on the picture below. Thanks.

Thermostat wiring.jpg

Nest not pushing hot air

Just set up my nest last night and it doesn’t push hot air and the fan runs continuously.

Coldair by Community Member
  • 293 Views
  • 4 replies
  • 0 kudos

cant access my app

Hi I have a nest account that has suddenly asked for my password due to two step verification and no longer having the original phone I cant get past the security How do I re establish access to my account John

MrAngry by Community Member
  • 277 Views
  • 3 replies
  • 0 kudos

Nest Learning Thermostat

We bought a learning Thermostat just over a year ago. It stopped linking to the Internet and although we tried several time it still would not connect. It is now out of warranty and I have since discovered its a problem with nest. We were not too ups...

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