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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Forum Posts

Escalate a case

Hi there,I'd like to escalate my case and complain on the poor customer service dealing with a faulty nest thermostat. Case ID [9-8249000031865]I've provided all the right information and have tried to be as helpful as possible but I am still without...

Drushton by Community Member
  • 448 Views
  • 4 replies
  • 0 kudos

Wiring 4 wire for the nest gen 3

converting from the ecobee lite to the nest gen3. Need some help understanding what the older black wire is considered (yellow or blue) by current standards, as there is no PEX on the nest.Thanks.

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JK88 by Community Member
  • 272 Views
  • 3 replies
  • 0 kudos

Nest 3rd Gen - Relay Panel Chatter

Nest 3rd gen learning thermostats recently installed. C wire present and working. Rapid chatter on the relay panel. Chatter on the relay panel goes away when AC is disconnected. AC and Heating equipment recently serviced. What is the issue?

Satya9 by Community Member
  • 545 Views
  • 4 replies
  • 0 kudos

Learning thermostat 3rd gen base plate

My thermostat humidity sensor reads 0%, went through all the troubleshooting and ended up finding out that the sensor is in the base plate. I’m only able to find second hand plates on eBay, anyway I can buy an original one? The thermostat is 2 years ...

Gabs83 by Community Member
  • 1302 Views
  • 5 replies
  • 0 kudos

Compatibility Check Please

 can someone help me understand what kind of nest I should buy for this? Is it even compatible?

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Sn2021 by Community Member
  • 1072 Views
  • 12 replies
  • 0 kudos

Best not charging

Had the furnace replaced and now Nest thermostat is not working. Tried charging via usb then received a message that directs me to attach it to the hub. Now indicating that it needs to shut down. Red light blinking and nothing going on. Thoughts??

Joanb by Community Member
  • 234 Views
  • 3 replies
  • 0 kudos